T788 Privacy Policy —
Your In Data Protection Our Commitment

1 Introduction

T788 is a trusted online gaming platform serving millions of users across Bangladesh with a safe and enjoyable gaming experience. We understand how valuable your personal information is, which is why t788's privacy policy has been built on complete transparency.

This Privacy Policy ("Policy") applies to the t788 website (t788.onl), mobile app, and all related services. It explains what information is collected, how it is used, who it may be shared with, and the steps t788 takes to keep your data safe.

T788 follows international data protection standards and places the highest priority on user privacy at all times. By creating an account or playing on our platform, you are automatically covered under this policy.

2 What Data Is Collected

T788 collects user information through various methods. Below is a detailed breakdown of what types of information are collected and under what circumstances:

Information Provided Directly

When you register an account, make a deposit, or contact support on t788, the following information is collected:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Address & nationality information
• National ID or passport number (for KYC verification)
• Payment method details (Mobile Banking/Nagad/Rocket number)
• Details of support queries and complaints submitted

Automatically Collected Information

When you use the t788 website or app, the following information is collected automatically:

• IP Address & Device Type
• Browser and operating system information
• Session duration and page visit history
• Gaming activity & transaction history
• Cookies & session data (details below)

3 How Information Is Used

T788 uses the information it collects solely for the purposes listed below. We never use your data for unnecessary or unethical purposes:

• Account Management: To complete registration, login, and account verification.
• Service Delivery: To ensure uninterrupted gaming, betting, deposit, and withdrawal services.
• To ensure security: To detect fraud, multiple accounts, or suspicious activity.
• Contact: To send important updates, promotional offers, and account-related communications.
• Legal Obligations: To meet regulatory requirements and comply with Anti-Money Laundering (AML) obligations.
• Platform Improvements: To analyze user experience and improve service quality.
• Personalized Services: To recommend games and offers tailored to your preferences.

4 Data Sharing Policy

T788 does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:

Authorized Third Parties

• Payment Processors: Only the minimum necessary information is shared to process transactions via Mobile Banking, Nagad, and Rocket.
• Game Providers: Session data may be shared with licensed game providers for Live Casino or specific games.
• Technology Partners: Limited data may be shared with specialized firms for cybersecurity and fraud prevention.

Legal Obligations

T788 may be required to disclose information in response to a court order, government agency request, or legal investigation. In such cases, we will endeavor to notify the user in advance, where legally permitted.

5 Cookies & Tracking Technologies

T788's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie Types

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your language preference, theme settings, and personalization options.
• Analytics Cookies: Used to analyze site usage and improve services. These are optional.
• Security Cookies: Used to detect and prevent fraudulent activity.

Cookie Controls

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain t788 services.

6 Security Measures

T788 employs industry-leading technical and administrative measures to protect your information. Our security framework includes:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data (passwords, payment details) is stored in encrypted form.
• Two-Factor Authentication (2FA): An option to add an extra layer of security to your account.
• Regular Security Audits: Regular security assessments conducted by third-party experts.
• Access Controls: Only authorized personnel within the organization can access your data.
• Data Monitoring: 24/7 system monitoring and detection of suspicious activity.

7 Your Data Rights

T788 believes you should have full control over your data. Your rights are detailed below:

To exercise any of the rights listed above, please contact t788 Support. Requests are typically handled within 30 days.

8 Child Protection Policy

T788 is strictly for users aged 18 and above. We never knowingly collect personal information from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• Any information collected from a minor will be deleted without delay.
• If you have any concerns, parents can contact our support team — we will act promptly.

9 Data Retention Period

T788 retains your information for a set period of time. Once it is no longer needed to provide services or meet legal obligations, the data is deleted.

• Active Accounts: All information will be retained for as long as the account remains active.
• Closed Accounts: Financial transaction records are retained for a minimum of 5 years after account closure (for legal compliance).
• KYC Documents: Retained in accordance with regulatory guidelines.
• Log Data: Technical logs are typically deleted after 90 days.
• Marketing Data: Deleted immediately upon opt-out.

10 Privacy Policy Updates

T788 may update this privacy policy as needed. For any significant changes:

• A clear notice will be displayed on the website.
• A notification of the change will be sent to your registered email.
• The date of any changes will be updated at the top of the page.
• For significant changes, at least 7 days' advance notice will be given before they take effect.

Continued use of the platform after changes take effect will be considered acceptance of the updated policy. If you do not agree to the new policy, you will have the option to close your account.

11 Contact & Complaints

For any privacy-related questions, concerns, or rights requests, please contact t788 at:

• Live Chat: Available 24/7 within the platform — the fastest way to reach us.
• Email: [email protected] (responses are typically sent within 24 hours).
• A reference number will be provided once your complaint has been submitted.
• If you are not satisfied with t788's decision, you may appeal to the licensing authority.